These Terms & Conditions (“Terms”) govern your use of the Flight Hotel Itinerary website and your purchase of our flight itinerary, hotel reservation, travel insurance, and related document services. By accessing our site or placing an order, you agree to these Terms.
1. About our services
Flight Hotel Itinerary provides professionally prepared travel documentation and booking support services. Unless explicitly stated otherwise, we prepare itineraries and reservation materials based on the information you provide. We are not a licensed travel agency, airline, hotel, or insurance underwriter unless specifically disclosed.
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement to use our services. By submitting an order, you confirm that all information you provide is accurate, complete, and truthful.
3. Orders and payment
- Prices displayed on our website are in USD unless otherwise stated and may change before checkout is completed.
- Bundle discounts apply only when qualifying packages are selected in the same order, as described at checkout.
- Insurance premiums are calculated based on trip details, traveler age ranges, citizenship, and purpose of coverage using our published pricing matrix.
- Payment is processed securely through PayPal. Your order is confirmed once payment is successfully received.
- We reserve the right to refuse or cancel an order if information is incomplete, inaccurate, or suspected to be fraudulent.
4. Customer responsibilities
You are responsible for:
- Providing correct names, passport details, travel dates, and contact information matching official travel documents;
- Reviewing all documents promptly after delivery;
- Verifying that itineraries, reservations, and insurance coverage meet embassy, visa, airline, and destination requirements;
- Notifying us of errors or change requests as soon as possible.
We are not liable for visa denials, entry refusals, or travel disruptions caused by incorrect information supplied by you or third parties.
5. Delivery
We deliver documents according to the delivery date you select at checkout, subject to timely payment and complete order information. Delivery times may vary during peak periods or when third-party confirmation is required. Digital delivery may be used unless otherwise agreed.
6. Changes and cancellations
Change and cancellation rules are described in our Refund Policy. Material changes requested after work has begun may incur additional fees. Insurance products may be subject to separate insurer terms once submitted.
7. Intellectual property
All website content, branding, templates, and materials produced by Flight Hotel Itinerary are protected by intellectual property laws. You may use delivered documents for their intended personal travel purpose but may not resell, redistribute, or misrepresent them as official government documents.
8. Disclaimer of warranties
Our services are provided on an “as is” and “as available” basis. While we strive for accuracy and professionalism, we do not guarantee that documents will be accepted by any embassy, consulate, airline, hotel, or insurer. Third-party availability and policies are outside our control.
9. Limitation of liability
To the fullest extent permitted by law, Flight Hotel Itinerary shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim relating to an order shall not exceed the amount you paid for that order.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and use personal information.
11. Prohibited use
You may not use our website or services for unlawful purposes, to submit false identities or fraudulent bookings, to interfere with site security, or to scrape or copy content without permission.
12. Governing law
These Terms are governed by the laws applicable to Flight Hotel Itinerary's place of business, without regard to conflict-of-law principles. Any disputes shall be resolved in the competent courts of that jurisdiction, unless mandatory consumer protection laws in your country provide otherwise.
13. Changes to these Terms
We may update these Terms at any time. The updated version will be posted on this page with a revised “Last updated” date. Orders placed after the update are subject to the new Terms.
14. Contact
For questions about these Terms, contact us at info@flighthotelitinerary.com or via our contact page.